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Client Care

Out of the 11.7 million medical aesthetic procedures performed in 2007, laser hair removal accounted for over 1.4 million treatments and 12 percent of the industry's massive growth. This once unheard of treatment is now the third most sought after non-surgical procedure, according to the American Society for Aesthetic Plastic Surgery.
The ability to gain self-confidence by ridding oneself of hair in embarrassing places and freedom from the monotony of shaving are just some of the benefits individuals seek through laser hair removal.


Do you believe the way a person thinks can affect their skin? My observations as a practitioner show that it can. When individuals de-stress their minds, they look younger and their wrinkles are reduced. De-stressing the mind and body de-stresses the skin.

I’ve noticed unresolved issues kept inside over extended periods of time will dry some individuals’ skin, while anxiety and a lack of self-confidence can also cause the skin to break out. Individuals without the guidance of a mentor, a parent, or a boss can find it more difficult to make important decisions. Frequently, they are emotionally sensitive, have volcanic type pimples, picked skin, and rapidly aging skin.

I've treated many college students during exam time, when they were under extreme stress. Many had hyper-reactive and sensitive skin, which could also break out. This is fairly common. Some of the students used internal or external med­ications to improve their skin. Whether or not they had taken or used anything, most students’ skin returned to normal after the anxiety was over. The skin’s appearance often changes with a new or challenging event, such as starting a new job, getting married, dating someone new, etc.

Wintertime should be the peak of the hair removal season. Cold weather keeps the skin covered, so growing out unsightly underarm, leg and bikini-line hair for the best hair removal results is not so challenging. But as most women come out of hibernation from hair removal and begin to embrace the warm sun and longer days, they suddenly seem to realize that the furry body they grew into during the winter is not the growing trend. Hair removal has become so mainstream that women are now requesting forehead and neck clean-ups so their wispy little hairs do not interfere with a perfect sleek ponytail.


You may have had that client with suspect issues, like hirsutism (increased hair growth in women), who resists going for expensive tests at the doctor's office. Once we convince them to finally go to an endocrinologist, those tests may come back showing no imbalance and our clients may feel annoyed that we have sent them for costly, unnecessary tests that proved nothing. However, the hair growth is so heavy that daily shaving is the only alternative the client has. The question remains: How can this client have this abnormal hair growth and not have an issue with hormones or endocrine system?


We have discussed the role that hormones play in hair growth in past articles, but there are many facets to the role that hormones play so let us take a deeper look beyond just the condition of hirsutism which is commonly connected to hormone production.

Sometimes drugs that contain hormones can cause hair growth in a client. Some of these drugs contain hormones and others disturb the normal functioning of the endocrine system. While very few of these drugs disrupt the endocrine system, the vast majority are actual hormones, called sex-hormones.

The Art of Waxing

Removing hair from the body is certainly not a new concept. Ancient Egyptians were practicing the art of hair removal long before beach babes discovered the bikini wax. To the ancient Egyptians, a smooth and hairless body was the standard of beauty, evoking an image of youth and innocence for Egyptian women. A Pharaoh’s wife was to portray this image and therefore, every Egyptian woman followed. Another great culture that adopted the art of waxing was the ancient Greeks and later, the Romans. In the Greek and Roman cultures, pubic hair was considered ugly and was removed on upper class women and young girls that reached puberty.

Men's hair removal

Whether it is for social or sexual reasons, today’s man keeps up with his grooming regime more than ever, and we women are very appreciative of the results! Hair removal plays a predominant role in this factor.

Between sugaring, shaving, laser, waxing, tweezing, trimming, and electrolysis; men of all ages, sizes, sexual orientations, ethnic backgrounds, and professions are getting rid of excess and unwanted body hair. Male grooming is much more than just backs, chest and manscaping. What we see most is the face. The face is where it is at – the eyes, the mouth, and yes even the lobes!

Male grooming goes way beyond a stylish cut. It is about tidying up loose ends by taking care of that uni-brow, the nose stragglers, monkey ears, cheek strays, shaggy necklines, and a runaway moustache. It is really about a finished package.


Polycystic Ovary Syndrome (PCOS) is one of the causes of hirsutism, a condition of unwanted hair in women which results in excessive amounts of coarse and pigmented hair on body areas where men typically grow hair. But what exactly is PCOS and how does it cause hirsutism in our clients? PCOS is one of the most common endocrine disorders facing women today, affecting as many as five million women in the U.S. It affects up to 10 percent of women of reproductive age (12 to 45 years) although it can be found in girls as young as seven or eight and women well past menopause. This disorder is thought to be the leading cause of diminished capacity for fertility in women. Although PCOS is one of the leading causes of infertility, the reproductive aspects of the disorder are secondary as PCOS is not limited to women of reproductive age and may not improve after menopause.

Sugaring for eczema

Professional body sugaring continues to demonstrate how multi-beneficial it really is when the correct education is provided for technique and theory. And you should have an opportunity to learn even more once you are certified so that you fully comprehend the variety of treatments applications your salon/spa can offer with it… from hair removal treatment options to “skin conditioning treatments” which you guessed it – includes eczema and psoriasis.

Threading image

What is amazing to me is not that threading has recently become so popular, but that it has taken so long to catch the attention of men and women in the U.S. Threading has been around for centuries, mostly in the near and far east Asia. An acquired skill, it was passed on from one generation to the next in countries such as India, Turkey, Egypt, and China. The process itself is simple, yet like all skilled techniques, one has to pay attention to the details to become more proficient. The best part of threading from the side of the practitioner is that it requires no investment in equipment. The thread and the skill to perform are all that is needed.

Both men and women seek hair removal services, whether for the face, under the arms, on the legs, or elsewhere on the body. While some patients may initially simply request stand-alone hair removal procedures, as skin health professionals we must address more than just removing unwanted hair, as many hair removal procedures have the potential to harm surrounding skin.


If a waxing professional double dips, begins waxing sans gloves, or does not store non-disposables, like tweezers and scissors, in an antibacterial autoclave between clients… run for the door! Often times, these unsanitary practices are overlooked by clients who believe that hot wax kills all bacteria or do not take the time to think about what was just waxed minutes prior to a seemingly harmless routine eyebrow wax. As the CEO and founder of a skin care company with years of experience behind the table as an esthetician and years managing a staff as a spa owner, I stress sanitary practices to all aestheticians and salon owners that cross my path. It is something I am relentless about. Proper sanitation and sterilization. It does not matter how good your service is, clients see cleanliness. It must start with this! Clients make decisions within the first seven seconds of entering a salon or spa. What does your spa look like? What do your clients see?

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